Showing posts with label Environmental Impact. Show all posts
Showing posts with label Environmental Impact. Show all posts

Saturday, 13 February 2016

What to do about those catalogues and unsolicited advertising material getting dumped in your mail box.





Above are advertisements for two of the largest catalogue and direct mail corporations in Australia.  If you are sick of junk mail in your letter-box, then the likelihood of it getting to you via these corporations is high.  

However, there are a few things to consider with regard to what is called "junk mail". Check this Australia Post site for information - but this does not tell you everything you need to know. For instance, there are exemptions. This Queensland Government site is helpful - but again there is a major omission. The major omission is electoral material - so come election time and you are getting unwanted material from the political parties and candidates, independent or otherwise, it is stiff cheddar.  This material does not qualify as "junk mail".

In addition, you might find that your neighbours may stick something in the box telling you about their garage sale.  It would be churlish to complain - unless there is another reason.  

My complaint has been about catalogues - love numbers in one single delivery.  Mine are delivered by Salmat.  I live in Ballarat these days - but I used to live in Ringwood in Melbourne and I had dealings with Salmat there.  So I am speaking from experience.  

  1. I have noticed that in my neighbourhood the deliverers are of South Asian appearance so I think - mmm, these sort of people need every bob they can get; they may be discriminated against in employment; or perhaps a stay-at-home mum and the kids have to help out and this is the only way it can be managed.
  2. However, I dismiss this because I live across the road from a number of flats and the big catalogue bundles are collected.  Perhaps because a number of inhabitants seem to be workmen, the bundles are ignored until they are blown around the street - which was the cause of catalogue problems where I lived in Ringwood.
  3. I have found, both at Ringwood and in Ballarat, that the "No Junk Mail" sign is ignored when it is first placed on the letter-box.  Solution: Track down the catalogue supplier. In each case mine was Salmat.  I then rang the national number for Salmat from the Business White Pages. In each case, Salmat sent the relevant local co-ordinator to call on me.  THEN the problem was solved and I haven't had any more problems.
My firmness on this topic is encouraged because all the major retailers who put out promotional sales catalogues have websites.  Most of the population have access to a computer even it is only at the Public Library.  The major retailers place their catalogues on-line and they are easy to read.   My view is that if more people took time to read the catalogues on-line, then the need for printed catalogues could be gradually phased out.  As a fall-back position, the major food corporations have their catalogues in-store for you to read there.  Reading them in-store adds a little extra time to the shopping trip, especially the impulse shopping trip, but it saves a lot of money in other ways especially in local government clean-ups.

I'm sure there are other problems surrounding this topic you would like to discuss. Please use the comment facility to do so.  I don't find the Victorian Government site very helpful.  However, it seems to me that the Queensland Government site is simpler and easier.  Here is what is says about unsolicited advertising material:

Unsolicited advertising material (UAM)

Advertising material (other than newspapers) is unsolicited advertising material if it is not addressed by name to an owner or occupier of the premises, or to a person who is lawfully at the premises from time to time. This includes material addressed ‘to the householder’ or ‘to the occupier’ and is distributed without charge to the intended recipients. There are exceptions that apply to the delivery of newspapers.
Common examples of advertising material include takeaway food vouchers, shop catalogues, magazines or newspapers, leaflets from real estate agents, refrigerator magnets or letters advertising the services of a tradesperson.
Materials that do not contain advertising content for a commercial purpose are not classed as advertising materials. Common examples are letters from neighbourhood watch groups, correspondence advising of lost animals, political campaign material, local government newsletters and infringement notices (e.g. parking fine attached to a vehicle).


Friday, 27 November 2015

CSG, Fracking, Water, Compensation and Agriculture


Another water bore, in Hopeland in Qld, has ‘blown out’ this week, spewing water and gases into the air and onto...


New South Wales Country Hour




Saturday, 16 March 2013

Consumer rights and protection: government inattention; ineffective legislation; inadequate enforcement

Consumers InternationaI Director General Helen McCallum on CI’s unique global survey of consumer protection writes as follows:


Friday, 15 March, was World Consumer Rights Day. To mark it, we are releasing the findings of a remarkable survey, arguably one of a kind.

We asked 70 consumer groups in 58 nations to tell us about the state of consumer protection in their country.

The results, highlighted in the infographic attached, have been fascinating.

While the findings reveal a concerning lack of government attention around some of today’s most pressing consumer rights issues; in many countries we also found existing legislation to be ineffective and under-enforced.

Barely half (52%) of the countries surveyed have a national policy to protect consumers. Even where specific legislation does exist, it by no means guarantees consumer justice. For instance, while 91% of governments fine companies that violate consumer laws, only 55% order financial compensation to consumers.

The survey also indicates a lack of government action on contemporary consumer concerns, such as e-commerce, environmental impact and corporate behaviour.

For instance, less than a third of governments (29%) have mechanisms in place to resolve e-commerce disputes out of court; meaning victims of online shopping malpractice may be forced to seek redress through expensive court settlements.

Barely half (52%) require companies to disclose energy consumption of home appliances; leaving consumers unaware of the environmental impact of the goods they buy.

Less than half (47%) use incentive measures – such as tax breaks, exemptions, and labelling schemes – to encourage consumer goods companies to be ethical and socially responsible.

The study also indicated a lack of commitment to consumer education, with only two in five governments indicating its inclusion within national school curricula and just 38% monitoring awareness of consumer rights within their borders. This comes despite consumer education and awareness being cited by many governments as a major tenet of effective consumer protection.

This survey paints the picture of a job half done. While progress has been made in many areas, there is still an unacceptable lack of consumer protection in others – both in the developed and developing world.

It shows that modern consumer concerns - such as digital rights, environmental impact, and corporate responsibility - are not being adequately addressed by governments. And where even the most basic consumer protection laws do exist, they are not being effectively enforced.

This is why, together with our member organisations and supporters, we are demanding better laws, effective policy and tougher enforcement, alongside an update to the UN Guidelines of Consumer Protection so that they truly reflect the legitimate needs of consumers across the world.

Such moves should be the least consumers can expect.
Join the debate - share your opinion at www.consumersinternational.blogspot.com

Five Australian organisations are listed in the Members Directory of CI.  They are:

CHOICE is a not-for-profit organisation which has been researching and campaigning on behalf of consumers since 1959. With over 200,000 subscribers to their information products, CHOICE is the largest consumer organisation in Australia. Their aim is to ta...
The Consumers’ Federation of Australia (CFA) is the national peak body for consumer groups in Australia. With over 100 members including legal centres, health rights groups, local consumer organisations and public interest bodies CFA’s role is to put the ...
The Australian Competition & Consumer Commission (ACCC) is an independent Commonwealth statutory authority. It was formed in 1995 to administer the Trade Practices Act 1974 and other acts. The ACCC promotes competition and fair trade in the market pla...
Consumer Affairs Victoria (CAV) protects and promotes the interests of consumers. To do this they review and advise Government on consumer legislation and industry codes; advise and educate consumers, tenants, traders and landlords on their rights, respon...
The Australian Communications Consumer Action Network (ACCAN) is the peak body for communications consumers in Australia. Our aims include but are not limited to: to promote available, affordable and accessible communications for all Australians; to provi...

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